Blog entry

Solicitors that truly CARE

 

 

We are all in time related issues these days and all the results we need have to be delivered yesterday.   However have you thought of the price you pay for that?

I am passionate about customer service and care.  When I had an incident that required legal help I wanted a solicitor who genuinely cared and was not counting his fortune even before the case was completed.  Sometimes it pays dividends to let someone like that look after your legal matter rather than the “Big Boys”.

I was very fortunate to find through recommendation this small firm of solicitors who took care of me as if I was a family member. T he principal solicitor in charge of both my cases was Mr. Ilesh Chandarana who personally ensured all was well.

We all know how expensive legal fees can be in relation to time but he went out of his way and ensured this was not so.  He also forfeited a large amount of his personal time to achieve the results we wanted ensuring every detail was covered.

This was simply amazing for me as I could not believe my luck.

However, an experienced Barrister (who is now a QC) rejected one of the cases.  When a Barrister says that there is no case, the solicitor usually closes the file.  However, the firm continued fighting and in the end concluded both of my cases with SUCCESSFUL results and personally saw to it that I was fine. 

I say before you decide to take your cases to the large firms who heavily advertise (with your money) please check out the services of small but wonderful companies like this.  I say your money simply because you and I both know that the advertising revenue is inclusive in your Charges even though they say NO WIN NO FEE.

Here is the address and details of the solicitor that I just had to write and recommend his services.

Imperial Chambers

Mr Ilesh Chandarana

111 Park Lane

Harrow

Middlesex

HA2 8NN    Phone  020 8422 7707    Email ic@imperialchambers.com  

Remember Service for your customers is worth its weight in gold. The art is to keep your customers returning to you and recommending your product or services and that is the way to build a long lasting business. 

Please get in touch with my company if you require any assistance in retaining your customers and improving customer service. As a small business entrpreneur it is very difficult to stretch yourself to attend to everything your business needs. I take this opportunity to thank you for your time inreading this article and look forward to hearing from you.