Shila's blog

Memorable Service Experience



I was after a luxury item a pair of shoes worth £150, not in the sale. I asked for my size but upon trying one shoe was far too loose. I enquired if I could get them anywhere else or can they get another pair. It was a high end shoe retail outlet.

To that I was told they had no idea and I needed to ring customer services. I rang them and they Provided me with a list of the shops that had them. Please note these shoes are NOT a necessity but I liked them.  I thought for a moment I was on candid camera for bad service.



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